Privacy policy



Welcome to Maden Perfumes. We value your privacy and are committed to protecting your personal information in compliance with India’s Information Technology Act, 2000 and the SPDI (Sensitive Personal Data or Information) Rules, 2011.

1. Data We Collect
We collect the following types of personal data:
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Personal Information: Name, email, phone number, billing/shipping address, payment details.
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Technical Information: IP address, device type, browser details, and cookies.
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User Interactions: Product reviews, feedback, and customer service requests.

2. How We Use Your Data
We use your data for:
- Processing and fulfilling orders.
- Providing customer support.
- Sending promotional and transactional emails.
- Improving website experience and security.
- Complying with legal obligations.

3. Data Sharing & Third Parties
We do not sell your personal data. However, we may share it with:
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Payment processors to complete transactions securely.
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Shipping partners for order fulfillment.
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Marketing and analytics services (Google, Meta, etc.).
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Legal authorities when required by law.

4. Data Retention & Security
We retain personal data only as long as necessary. Security measures include SSL encryption, firewalls, and secure payment gateways to protect your information.

5. Your Rights Under IT Act, 2000
You have the right to:
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Know how your data is used.
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Access, update, or delete your data upon request.
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Withdraw consent for marketing communications.
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Lodge a complaint with CERT-In (Computer Emergency Response Team, India) for any privacy violations.

6. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can manage cookie preferences in your browser settings.

7. Changes to This Policy
We may update this policy from time to time. Users will be notified of major changes.

8. Contact Us
For privacy concerns, contact us at:
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Email: support@maden.com

By using our website, you agree to this Privacy Policy.