Shipping policy



Thank you for shopping with Maden Perfumes. This Shipping Policy outlines the terms and conditions for the delivery of products within India.

1. Delivery Locations

We deliver to most postal codes across India. If your location is not serviceable, you will be notified at checkout or via email.

2. Shipping Charges

- Standard Shipping: Free for orders above ₹1,000.
- For orders below ₹1,000, a flat shipping charge of ₹50 is applicable.

3. Order Processing Time

- Orders are usually processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.

4. Delivery Timeframe

- Standard delivery usually takes 3-7 business days, depending on the delivery location.
- Delays may occur due to unforeseen circumstances or during peak periods.

5. Order Tracking

Once your order is dispatched, you will receive a tracking ID via SMS/email to monitor your shipment.

6. Undeliverable Packages

If a package is returned due to an incorrect address or repeated failed delivery attempts, we will contact you to arrange redelivery. Additional charges may apply.

7. Damaged or Missing Items

If your package arrives damaged or items are missing, please contact our support team within **48 hours** of delivery with photos of the package and product.

8. Contact Us

For any shipping-related queries, contact us at:
📧 Email: support@maden.com 

By placing an order on our website, you agree to the terms of this Shipping Policy.